Privacy Policy

O-Flex Group ("O-Flex," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect information when you visit https://oflex.com/ (the "Website") or communicate with us through the Website.

1. Information We Collect

Information You Provide Voluntarily

When you contact us through the Website, by email, or by telephone, we may collect:

• Your name
• Company or organization
• Email address and telephone number
• Information included in inquiries, messages, or other communications

Information Collected Automatically

When you visit the Website, certain technical and usage information may be collected automatically, including:

• Browser, device, and operating-system information
• Pages visited, Website interactions, and visit timestamps
• Referring websites or traffic sources
• Approximate geographic location
• IP addresses and related connection information processed by hosting, security, or analytics providers

2. How We Use Information

We may use information to:

• Respond to inquiries and requests
• Communicate about our products and services
• Evaluate and improve Website performance and usability
• Understand visitor interactions
• Maintain Website security and functionality
• Meet applicable legal obligations

We do not sell personal information collected through the Website in exchange for money.

3. Cookies, Analytics, and Consent Management

Our Website uses cookies and similar technologies to support website functionality, understand visitor activity, and improve the visitor experience. We use Google Analytics 4 (GA4), a service provided by Google, to help us understand Website usage, including pages visited, approximate geographic location, device and browser information, and Website interactions.

We use Cookiebot, a consent management platform, to explain our use of cookies and help visitors manage their cookie preferences. Where consent is required, nonessential cookies and tracking technologies are activated only after the visitor provides the appropriate consent, subject to our Website’s consent configuration.

Visitors may review, change, or withdraw their cookie preferences through the cookie settings feature on the Website. Browser settings and the Google Analytics Opt-out Browser Add-on may also be used to restrict analytics cookies where supported: https://tools.google.com/dlpage/gaoptout.

For more information about Google’s privacy practices, visit https://policies.google.com/privacy.

Cookie Declaration

The cookies in use on this Website, their purposes, providers, and retention periods are listed below, where you can also change your cookie preferences.

4. How We Share Information

We may share information with service providers that assist us in hosting, operating, maintaining, securing, and analyzing the Website. We may also disclose information when required by law, to respond to lawful requests, or to protect our rights, property, or security. We do not disclose personal information to unrelated third parties for their independent marketing purposes unless otherwise disclosed or authorized.

5. Data Security

We take reasonable administrative and technical measures designed to protect information collected through the Website against unauthorized access, disclosure, alteration, or destruction. No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this policy, legitimate business needs, dispute resolution, or applicable legal requirements. Retention periods depend on the nature and use of the information.

7. Your Privacy Choices and Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of personal information we maintain about you. Contact us using the information below to make a request. We will review and respond as required by applicable law. You may also manage cookies through your browser settings and, if enabled, the Website’s cookie-preferences controls.

8. Third-Party Websites

Our Website may link to third-party websites. We are not responsible for their privacy practices, security, or content, and encourage visitors to review their privacy policies.

9. Children’s Privacy

Our Website is intended for general business and informational purposes, not directed toward children under 13. We do not knowingly collect personal information from children under 13; if we discover that we have done so, we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this policy to reflect changes in our Website, practices, technology, or legal requirements. Updates will be published on this page with a revised effective date.

11. Contact Us

O-Flex Group
O-Flex Automotive  |  1531 Sarah Court, Murfreesboro, TN 37129  |  615-898-1910
O-Flex Metal Finishing  |  725 Keystone Dr, Clanton, AL 35045  |  205-755-3084
Website contact: oflex.com/contact